
The following are some simple instructions on how to prepare your phone before you donate it.
iPhone
→ Settings → General → Transfer or Reset iPhone → Erase All Content and Settings
→ You may be asked for your Apple ID/iCloud password to confirm.
For step-by-step instructions to reset your Apple device, visit https://support.apple.com/en-au/108931
Samsung
→ Settings → General management → Reset → Factory data reset
→ You may be asked for your Samsung account password to confirm.
Other Android Phones
→ Settings → System (or Backup and reset) → Reset → Erase all data (factory reset)
Tip: If you’re having trouble finding these menus on an Android phone, just open Settings, use the search bar at the top, type “reset,” and select Erase all data (factory reset). Then follow the prompts.